The entire process was smooth and ultimately very rewarding. What is the saying? You get what you pay for. Mike came over and reviewed the type of grass, misconceptions, measuring, and pricing. After that, we were contacted to set up a date for install. Payment was made with a down payment, middle payment, and final payment so you felt confident in the product completion. A crew of approximately nine employees came and were done with the project in one day. They returned to redo a small area in the front within a week and a half because the foreman was not satisfied and then we had some concerns about a seam we could see. They showed up on time and had the final spot completed in an hour and a half! They cleaned up the entire area upon completion.Communication was excellent. I will recommend this company to family and friends. My yard looks beautiful. I do not think it looks “fake” and the dog with allergies has been having a pretty good time playing ball and rolling around on it. Thank you Ivar and crew!